FAQs

Frequently Asked Questions

General Info

• What sizes do you carry?
  We proudly offer sizes 5X–XS to celebrate and fit a wide range of bodies.
• How do I find my size?
  You can view our full size chart here.
• Do you take custom orders?
  Not at this time, but we’re always listening. Let us know what you’d love to see!

Orders & Shipping

• How long will my order take to ship?
  Each item is handmade with care. Please allow up to 7 business days for processing. Shipping speed can be selected at checkout.
• Where do you ship?
  We currently ship within the United States only.
• Can I make changes to my order?
  If you need to update your order, please email support@shopurahisi.com within 24 hours of placing it.

Returns & Exchanges

• What’s your return policy?
  We accept returns and exchanges within 30 days of delivery. Items must be unworn, including swimwear. To start a return or exchange, email us at returns@shopurahisi.com.
• What if my item arrives damaged?
  Send us a photo and we’ll make it right. You can choose a refund or a replacement.

Garment Care

• How do I care for my item?
  You can find care instructions here.